Monday, July 14, 2008
I Hate Mondays
The title for a song by the underrated Boom Town Rats sums up everybody's Monday I think. Just because I am full of useless trivia I am even going to tell you what inspired the song. Apparently in the late 70's a teen girl went on a shooting spree at an elementary school (yes, it even happened way back then) when arrested and asked why she did it, she simply replied "I hate Mondays". Starting at the end of last week and continuing into this week, work has been non stop, an upgrade that has largely been seen as "successful" ( my company has a funny way of measuring success) has caused the help desk I work at to be flooded with calls, someone who has been on hold for twenty minutes will tell you that is not a sign of a "successful" upgrade. Things don't look any brighter tomorrow which means my Monday has lasted 3 straight days plus 3 days that I didn't work but did worry about it (when I took time out from worrying about everything else). I will go in tomorrow and do a report for the boss, a report he used to do until he went away for a few days, taught me how to do it and then decided it would be good for me to do everyday, even when he is there. Then I have to train new employees which goes something like me talking and giving them important information and them promptly falling asleep during the middle of the important information. Then, when they start taking calls they will be quick to point out that they don't feel they were properly trained over the material they decided to sleep through, not that them sleeping had anything to do with that though. On top of that there are only about 3 other techs who have a brain to think logically through problems they were hired to solve and only two of those do that on a regular basis, the other 10 are content to let me do the thinking for them. I used to fight this but found out it was totally useless and a waste of our customers time to try and force these techs to think, so now I just dole out answers like I have an unlimited supply. Do I sound a little bitter? Did I mention that there are other outside forces who feel their clients are more important than the 30 customers that are currently holding patiently? Yeah I guess I didn't until then, I hate Mondays.
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